Also, Android users’ WhatsApp messages are not safe because they are stored on Google Drive. It shows that, unlike WhatsApp, Telegram won’t give up users’ security and privacy for money, which makes us more likely to support it from a security point of view. Also, special features like “Secret Chats” and “Self-destruct durations” make it harder for privacy activists to listen in on your conversations. Standard and secret chats on Telegram can be encrypted both between users and between users and the server. Telegram also lets users make their own bots that can automate tasks and work with other services. As part of Telegram’s integrations, there are bots that can do many different things, like give weather updates, book flights, and order food. Users who need more help can also contact them through email. Telegram also offers customer service through its Help Center, which has a full section of Frequently Asked Questions (FAQs) and a user forum. Viber also works with popular third-party apps like Giphy, Spotify, and YouTube, so users can easily share content with their contacts. For users who need more help, they also offer email support. Viber has a Help Center where customers can find articles and answers to questions that are often asked. If it is possible to contact the person, for example, in another messenger, then ask them if they accidentally put you on their block list.Must Read: Kobo vs Nook: which eReader is the best choice for you? Viber vs Telegram Support & Integrations Can’t see the profile picture and status of the partner (if they’re online or when they were last seen).Messages remain unread for a long time,.Viber doesn’t notify you about it in any way, and you can understand that you’re on the Block List only by indirect signs: Perhaps your messages are not sent because you are on the recipient’s blacklist. If it’s successful, work on the text you sent earlier – shorten it. To confirm or refute this hypothesis, try sending a test short message. The reason might be too much data being sent, whether it’s an attachment or the text itself. But then you would have to re-enter your data to log in to your account. Or you can just delete and then download the program again. In this case, go to Google Play or the App Store, depending on the model of your phone, and check for a new version for Viber. There are times when an app just needs an update. The developers will definitely solve the problem and advise you. Give them a comprehensive and complete description of the problem and wait for a response. If you are conclusively convinced that the failure has nothing to do with your actions, contact support. If there is no indication of a connection, check with your mobile carrier or mobile app. To confirm or refute your assumptions, go to any site or application that requires the Internet for its operation. This is the most basic advice that applies to most problems with all messengers. If Viber is not sending messages, check your network connection. Most problems can be solved by reconnecting to the network or updating the application. Perhaps it’s even more unpleasant than the one described above. It’s also not the most pleasant malfunction in Viber. That’s the case when you write to nothing, because no one answers you. Messages are sent but not receivedĪnd this malfunction is like a mirror of the previous one. But nevertheless, keep in mind that this kind of disruption exists, too. I don’t think anyone would want to feel that way. Even after 10-15 minutes, nothing changes, and the buddy draws his own conclusions about what a “sociable” person you are. You read a large number of messages from your partner, try to send them a reply, but can’t. Perhaps the glitch in the program that causes the most anxiety for users is that Viber accepts messages but fails to send them. The lack of Internet connection can be due to an accidental disconnection of data transmission or to the fact that the traffic ran out. If Viber isn’t sending messages because your Internet connection is poor, you’ll see a clock icon next to the message you’ve sent. Reestablish the connection and update the app on your Android or iPhone. Why messages are not sent in Viber – most often due to lack of Internet connection or because of an outdated version of the application. To do this, you need to follow the following tips, which we are now going to tell you about. The latter situations can be resolved by the account owners themselves. Some are the responsibility of the developers, so only they can solve them, while other failures are the result of users’ inattention. If we talk about the general characteristics of the problems, they are based on different factors.
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